INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How long do items take to ship?
Most items arrive before or right around a week from the order date.
Haven’t received an order?
Most orders can be tracked down with your local post office. We can send you a tracking number at your request via email at support@theramineral.com or phone at 1-855-472-2569.
How are returns handled?
We do not accept returns. Please make sure that your purchase has the right type of vitamin and it does not go against any conditions you might have or any regimen that you’re on. ALL SALES ARE FINAL.
Tracking your order?
Upon an emailed or phoned request, we can provide you with a tracking number.
Email: support@theramineral.com Phone: 855-472-2569
What do I need to bring to the store in order to pick up my order(s)?
Orders can be retrieved using just the name without requiring any extra details.
INFORMATION ABOUT US
